Frequently asked questions

Can the cable of the TinniTool be changed? (Function / technics)

The optical fibre can not be replaced separately., therefore a complete replacement of the TinniTool is required. In such instances, please send the TinniTool back to our DistriCenter: DisMark Distri Center – Gebäude E2 / Tor 53 – CH-8423 Embrach-Embraport. Should you want to receive a new TinniTool immediately, you will be required to reorder and pay the original new price. If we receive the defective device back and it qualifies as a return under guarantee, the invoice will be credited.